Providence Police Department
PPD Patch
Frequently Asked Questions
PPD Patch
 
   The Providence Police Department provides a wide variety of services and performs many functions. As a result, we come into contact with hundreds of citizens each day who may have concerns and questions regarding those services. This page highlights some of those questions that many people have had in the past. If you still have a question or if the answer doesn't quite answer your particular concern, please call us at 272-3121 ext. 6188.
 
Q:    My car was towed! How do I get it back?
A:     If your car was towed by this department, come to the police station and go to the Vehicle Recovery Recovery Unit, located on the first floor. Unless your car was towed as a result of a criminal act, you can probably get it back that same day.
 
Q:     Will my car be at the police station?
A:      No. Your car was towed by a private towing company contracted by the City of Providence. It will be at their tow yard. Operating hours of the tow yards are regulated and you can call the Vehicle Recovery Unit for information about times and fees associated with your tow.
Q:      How do I make a police report?
A:      If you have an emergency call the police at 272-1111. We will respond to wherever you are. If you have a need for the police and need us to respond and it isn't an emergency, call 272-3121. We will respond, but it may take a little longer. If you need to make a report and circumstances don't require a police response to the scene, you may respond to the Providence Police Department's central station office to fill out a report.
 
Q:      When are you open?
A:      We are always open.
 
Q:      How can I get a copy of my police report?
A:      You may get a copy of your police report by responding to the police station and going to the Records Bureau. They usually have a copy of your report on file 48 hours after the incident was reported. Sometimes it may take a little longer, depending on the circumstances and nature of the report. A call to the Records Bureau may save you a wasted trip.
 
Q:      How much will the report cost me?
A:      Reports cost 15 cents per page.
 
Q:      There is suspicious activity in my neighborhood. Who can I report this to?
A:      If it's something that needs immediate attention call 272-1111 or 272-3121 and a uniformed police officer will respond according to the circumstances. If it is something that an undercover detective could handle more effectively then ask the dispatcher to connect you with the appropriate bureau. If you're not sure of who to speak with, ask for the Desk Sergeant, who will direct your call to the proper office. You can check the Department Directory Page for a listing of whom to ask for.
 
Q:      A police officer was rude to me! Who can I talk to about this?
A:      Unfortunately, we get calls like this. While most of out officers are honest, hard working and courteous, some may, from time to time say and do the wrong things. The Internal Affairs Bureau are the people that you may want to talk to. Their job is to investigate police misconduct. The numbers for the various detectives are listed in the Department Directory section of this web site.
 
Q:      How do I register my alarm?
A:      Refer to the Alarm Registration Unit page for complete instructions.
 
Q:      Where do I get a VIN Inspection ?
A:      Go to the VIN Inspection Station on Ernest Street.


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Providence Police Department | 325 Washington Street | Providence, RI 02903 | (401) 272-3121